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Industry: Financial Services

CX Trailblazers Cheslyn Jacobs and Jordan Seke

2 min read

CX Trailblazers: The Role of CX in building lasting customer relationships

Picture of Smoke Customer Intelligence Smoke Customer Intelligence: 23 April 2024

As a passionate Pan-Africanist, CX Expert, Change manager and customer evangelist, Jordan Seke is no stranger to understanding that what makes South...

Customer Experience (CX) Resources Industry: Financial Services
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CX Trailblazers Jordan Seke and Cheslyn Jacobs

1 min read

CX Trailblazers: What it takes to build an award-winning bank.

Picture of Smoke Customer Intelligence Smoke Customer Intelligence: 18 April 2024

Since its founding in February 2019, TymeBank has rapidly become one of South Africa’s best digital banking institutions. Boasting an impressive...

Customer Experience (CX) Resources Industry: Financial Services
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