Pre-Integrated
No fuss implementation into Genesys Cloud, Multi-Cloud & Genesys Engage.
Whether your want to track a specific metric, use multilingual voice surveys, make operational improvements, enable service recovery, enhance customer satisfaction or measure KPI for your teams using the Voice of the Customer data, our integrated VOC solution, Eyerys, does it all.
Our Genesys network and client base often ask the same questions - We sat with our solution guru's, and here is what they had to say about using our VoC platform within your Genesys contact centre.
Read more about how our Voice of the Customer platform integrates into Genesys Cloud, Multicloud, or Engage.
Find out what benefit you can expect to gain from our premium solution
No fuss implementation into Genesys Cloud, Multi-Cloud & Genesys Engage.
Our Genesys survey solution is truly omni-channel and easy to integrate with real-time feedback alerts and post-escalation workflow.
Transferable across Genesys (or other) platforms, if you change technology we switch over with you.
Flexible questions, multilanguage, channels, and approaches to suit your needs.
One team, one solution, and one partner. The most professional, experienced team waiting for you.
A full turnkey offering - no need for third-party IVRs, consulting services, or add-ins.
Read our brochure to understand more about how Eyerys can work in your Genesys environment.
Want to know how Eyerys has made a difference to our Genesys Clients? Download our collection of case studies that illustrate how we've improved response rates and overall customer experience in Genesys and Avaya environments.
No forms, no emails, just real-world case studies.