In the world of software, change is both exponential and normal. Resting on ones laurels will leave you resoundingly in the dust of your competitors. Building a functionally excellent VOC platform means continuous technical development is in our DNA.
Eyerys gives you the tools to listen to and understand your customers. Make it easy for your customers to give you feedback however, wherever, and in whatever form they prefer to do so. Tie feedback to a specific interaction, touchpoint, process and staff member and use it to empower and improve your customer experience.A decade of experience means we have the experience to support your VOC ambitions. Subscribe to our blog to remain informed, or contact us to find out how we can help you.
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Smoke Customer Intelligence : 18 November 2019
Many organisations embark on a CX strategy with a future state in mind. This is of course the starting point of any successful strategy, but those...
Smoke Customer Intelligence : 08 November 2019
Building a business is not easy. Building a sustainable business even more so. It takes more than a big idea, it takes people working together,...
Smoke Customer Intelligence : 12 November 2019
Big, hairy, audacious goals are what moves Smoke CI forward. Throughout our 10 year history we have set ourselves goals, that from the outside, seem...
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Smoke Customer Intelligence