Smoke CI Articles

2 min read

Level Up Your Housing Maintenance By Asking The Right Questions

In our previous article, we discuss how you can create engagement at various touch points throughout your tenants journey. Today, we're discussing...

1 min read

Building Safer Communities: Taking on Anti-Social Behaviour

Safety and harmony are vital for building a community and as housing managers, you are not just overseeing properties; you're nurturing these...

2 min read

Keeping Communication Flowing for Housing Officers and Tenants Like a Wizard

Imagine how different Harry Potter’s journey would’ve been if as early as book one he’d asked Professor Dumbledore about the time turner? Nip back in...

1 min read

Is Sentiment Analysis Important for Housing Associations?

Antisocial behaviour in council or any housing association can significantly impact residents' quality of life. It's not just a matter of comfort;...