Sarah Mackenzie

I am focused on building robust, intuitive and insightful research mechanisms and reports that allow companies to easily understand the data that is important to them.

DNA of a Survey

2 min read

The DNA of a Survey | Whitepaper

Picture of Sarah Mackenzie Sarah Mackenzie: 29 January 2020

Globally, organisations are recognising the importance of collecting and understanding customer feedback and are consequently investing in Voice of the Customer (VOC) programmes to measure and track their performance.

CX Trends & Insights
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