be part of a great team

Our purpose is to create certainty so that you can be bold. We live our purpose in everything we do -  be it tech development, client engagement or CX leadership. Creating a reliable foundation so that everyone who experiences Smoke CI is empowered to do more - be it winning market share, delighting customers, or building long meaningful careers.

As a Smoke CI employee, you will be part of a company whose mission is clear—to enable organisations and people all over the world to reach greater heights. From banking to insurance to healthcare, we’re at the forefront of the CX revolution.

And we need other revolutionaries to join us.

Smoke Ci People

CURRENT VACANCIES


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Client Success Manager

We are looking for technically savvy Lead Client Success Manager to join our team. Do you have a strong drive for results and a passion for leading teams, implementing technology solutions, and delivering amazing Client Experience? This could be exactly the role you are looking for. READ MORE & APPLY

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Senior Software Developer

We need someone who can code with the best of them but also apply extensive experience to multiple other areas - shape our tech stack, advise on architecture and create code that can handle more data than the run-of-the-mill web application. Teamwork is crucial and your opinion matters. READ MORE & APPLY

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Head of IT Support

We are looking for a customer-centric, passionate and driven Head of IT Support to join our Management Team to lead the Operations & IT Support team. The position will be responsible for maintaining the infrastructure that underpins our technology & effectively supporting our customers that use it. READ MORE & APPLY

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Systems Engineer (with IVR)

We are looking for system engineer to build, implement and maintain Linux infrastructure in our cloud platform and IVR products. In other words to use your brilliant talents to make magical support experiences that blow our customers away, learn about cool tech and have fun doing it. READ MORE & APPLY

Why smoke ci

For one thing, we’re growing – fast. It’s more like hypergrowth mode where teams and individuals within the company own their successes (and failures) and work together to deliver to the highest level within a constantly changing environment . This means that we thrive on initiative, generate solutions and crave victory in everything we do, everyday. Our clients make us tick. Where there is complexity we create ease

We are more than co-workers - we are a professional team. This also means that our employees are unique bringing diverse insights and experience together. We have honour and conduct our business to the highest possible standards. We  continuously hone our individual crafts so that we show up everyday better than we were yesterday.

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Building our technology

What is Eyerys?  Whew! We’re so glad you asked! Firstly, Eyerys is pronounced “iris” as in your “inner eye” – easy huh?

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This eye-popping, award winning software platform that the super bright geniuses here craft and mould each day is the magical system that asks the little guy how well the big guy is treating him using a survey on just about any platform or thingy you can think of. More than any other survey platform in the world. True story.

If Agile, Scrum, DevOps, Test Driven Development, code coverage, microservices, unit tests, mongoDB, “keep it DRY!”, “can you put that in rabbit?”, “rubber ducking”, “bazinga!” and “cache everything” gets you hot under the collar, then you’re in the right company. We continually push ourselves to create code that Robert Cecil Martin would be proud of!

 

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