The year was 2009, Barack Obama is inaugurated, Serena Williams wins her 10th Grand Slam, Slumdog Millionaire wins the Best Picture Oscar, Usain Bolt wins his first 100m dash in under 10 seconds and Smoke Customer Intelligence is born.
Over the last decade we have grown into a leading Customer Experience software business, helping premium brands listen to their customers.
From our early days we have held true to our ethos of great tech supported by great people, and while we are looking to the next ten years, we sat down with our CEO to reflect on lessons and insights into 10 years in the business.
At Smoke Customer Intelligence we are passionately focused on giving organisations the ability to hear and understand their customers’ voices through proprietary software and intuitive insight. Our multi-channel survey offering engages your customers at various touchpoints along their customer journey with your organisation to measure moments-of-truth.